COVID-19 SITUATION IN SICILY (article updated on 27th Nov, 2020)
Thank you for your kind understanding, that we are unable to reply to requests for additional information you may not find here, unless you are a customer of ours.
New decree valid from 29th Nov: Sicily has returned yellow zone again from orange zone. For foreign travellers this means: full freedom of movement within Sicily, restaurants, bars are open until 6pm, take-away until 10pm. Museums, theatres, cinemas remain closed.
Antigentest: for travellers from the UK, if negative and not older than 72 hours you can enter Sicily without having to get another test on arrival.
Registration and app entering Sicily now mandatory: registration helps tourists to feel secure and accompanied in case of necessity. Find more information via the website Siciliasicura. The app can be found and downloaded the app store of your smartphone. The here included site offers information for travellers from various origins, about who has to present a negative test result or get one at arrival at the airport and who is not allowed to enter Sicily. The site is constantly updated.
Restrictions during your holiday: 1m distance to other people besides people travelling in your group. If distance can't be maintained due to crowdy places a facemask is requested. Experts strongly recommend to also often wash hands thoroughly with soap.
Tests required for travellers from countries of risk: as the UK, Belgium, Netherlands, Spain, France (partially), Greece, Malta, Croatia, need to prove that a test result is negativ to get allowance of entry. Catania and Palermo airport provide rapid tests (free of charge) upon arrival within 1 hour. Alternatively a test result not older than 72 hours can be presented on arrival. Please also check with the airports directly via the links to airport Palermo and airport Catania. With immediate effect travellers from Italy need to quarantine entering the UK.
Infection Numbers: The official number of actually infected people increases further but is still lower than in most European countries. After Sicily became orange zone it has returned to yellow with decreasing infection numbers. NEW: drive through test centres are now available in all larger cities to offer tests for whom may need to travel outside Italy helping avoid to have to quarantine.
Cancellation policy for new bookings: Due to the pandemic an amended cancellation policy is applicable for new bookings valid for arrivals in 2020 and 2021. New bookings can be cancelled free of charge until the day of arrival should it not be possible to enter Sicily due to new travel restrictions for Italy (issued by the Italian Government) or requirement of quarantine in the country of origine at your return or at destination. This amended policy does not apply to flight cancellations if there would be alternative flights. As there are countless other reasons for which your travel plans may be interrupted, we strongly recommend taking out a travel insurance. Would you like to book a villa for next year but feel unsure about Covid-19 and cancellation fee if things get worse again? Check out with this travel insurer which covers cancellation due to travel warning for Italy issued after you booked your trip. Travel warnings for Italy will be lifted soon also from countries like the US, Canada, Australia and New Zealand. Travel to countries for which travel warning was lifted can now be booked by taking out travel insurance with Heymondo covering cancellation fee in case a new travel warning is issued for your destination. It covers the cancellation fee for events like: The Department of Foreign Affairs issuing a Do Not Travel warning to a specific region or country and that warning was first given after you booked the trip.
While in Italy or Sicily: In event of suspicion for Covid-19 call the relevant number you can find here for each Italian province.
Sicily4U customer support: We will help you, should your trip be impossible or only partially feasible, to rebook or cancel your bookings at favourable rate by renegotiating depending on the booking and travel situation. We extend payment deadlines if the situation remains uncertain. However, as an agency for holiday homes in Sicily, we are ultimately subject to Italian rental law, which by decree provides for travel vouchers instead of refunds. Important: If you have not taken out travel insurance, as strongly recommended by us under clause 8) in our General Terms and Conditions at the time of booking, please also check the cancellation protection of your card provider (if you have paid by credit card). If the entry restrictions have been lifted and the stay in the booked holiday home is possible, as a rule our General Terms and Conditions accepted at the time of booking apply.
Cleaning of our villas: We guarantee a thorough cleaning and disinfection of our villas, so that you can enjoy a risk-free stay.